Our team at GamingVisuals works tirelessly to provide creators/streamers/gamers all over the world with digital graphics that are bound to take your branding to the next level. From hereon, we will refer to any kind of digital artwork we design as “graphics”. Since all of our products are digital and custom-tailored to our customers, we do not allow or offer refunds. Please take the time to carefully read and review all contents of both this refund policy and any available package to understand what’s included, before you decide to make the purchase.
About our satisfaction guarantee:
Although we don’t offer refunds, we have a clear revision system in place, which ensures you’ll be able to apply modifications to your design, if needed. Each order comes with a set of 2 free rounds of revisions. These revision rounds can be used to modify small elements of any graphics we design for you. Please keep in mind that these revisions do not cover conceptual modifications, such as adding new objects to the design or changing the logo type.
If you would like additional revisions beyond the amount included in your package, we charge a small fee of 10$ per revision. If we feel the revision is minor, we usually don’t mind doing it for free.