Where Should We Send The Download Link?
You will receive an extra download link to your email.
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We accept all standard debit & credit cards, in addition to Apple Pay. We also accept certain European payment methods, such as GiroPay and iDEAL.
All payments are processed by Stripe. Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry
Yes, all of our orders are covered by our full satisfaction guarantee. Each order includes at least two free rounds of revisions, which can be used to modify your graphics to perfection.
If you’d like to read more about our satisfaction guarantee, please contact us.
We take our work and time very seriously. You will have a team of experts working on your project and in order to make sure the project is worth our time, we charge the full amount up front.
Additionally, there are a whole lot of scammers, bots and uncommited buyers out there. By paying up front, we’re able to determine that you are not one of them.
Yes, upon purchasing your graphics, you will receive an email with a detailed receipt of your purchase.
If you for some reason do not receive this email, feel free to email us at [email protected]
You will be charged in USD, EUR or GBP, depending on your location.
There is a currency switcher in the website header, from which you can change the currency of the website.
Your order will be delivered per email, unless we have agreed otherwise. You will receive a link to a private Google Drive link, from which you will be able to download all files included in your order.
If you want to receive previews & possible updates regarding the progress of your order, please DM us on Instagram (@gamingvisuals_official) after your order has been placed.
Everything we design, is hand-sketched from scratch. The process takes quite some time, but is the only way to guarantee a remarkable outcome. As they say, great art takes time.
Please find our average delivery times for products below:
Custom Logo – 5 days
Custom Emotes / Badges – 4 days
Full Static Stream Package – 7 days
Animated Stream Package – 12 days
Please keep in mind that the timeframes above are estimates. Due to high demand, your order might be slightly delayed. If you would like an update regarding the progress of your order, please write to us in the chat, or DM us on Instagram.
We apologise for any inconvenience caused. Whatever the issue might be, please reach out to us through the live chat, so we can help you ASAP.
A revision is a small change/variation to an initially presented design concept. A revision is meant to be a slight modification or correction to progress towards the final design. A revision cannot be used to change the initial concept of the design, or large parts of the design that would require significant time on our end.
Examples of revisions include color changes, font changes, size changes and any other slight modifications to the design.
Every order includes 2 free rounds of revisions, which you can use to modify your graphics to perfection. Some packages include more than 2 revisions, please make sure to check the package description.
If you would like additional revisions beyond the free amount, we charge a small fee of 10$ per revision.
Although we highly doubt this will be the case, your order is covered by our satisfaction guarantee.
You have access to 2 free rounds of revisions which you can use to apply modifications to the design.
When checking out, you will notice you can upgrade your order with certain addons.
You are not by any means required to purchase any of the upgrades. That said, we truly recommend that you have a thorough look at all available upgrades, as they cannot be purchased separately at a later point for the same price.
The VIP Social Media Kit includes a custom designed Twitch/FB/YT banner that perfectly aligns with your new logo. The banner also features your social media handles.
Additionally, the kit includes a couple profile pictures for all your social medias.
The VIP Social Media Kit is 14.95$.
If you buy a logo, you’re able to upgrade your order by purchasing the logo source file while checking out.
Although you do not have to purchase the source file, we would highly recommend you do, for the following reasons:
The source file serves as proof of ownership. If you ever wish to trademark your logo, you’ll need to have access to the logo source file.
If you ever wish to make small changes to your logo in the future, the source file will be needed.
If you wish to use your logo on other streaming graphics, such as overlays, alerts, panels, etc… the source file will be needed.
The source file is only an extra 8.95$.
Depending on the size of your order, you might be able to upgrade your order with express delivery when checking out.
We have 3 different logo packages available, all of which vary in terms of what’s included.
If you’re an aspiring streamer who is ready to invest in yourself and your streaming journey, we truly recommend the All-Star Logo Package.
If you’re just starting out but would still like something that makes you stand out from the millions of other streamers out there, go for the Premium Package.
If you stream occasionally and would still like to look professional while streaming, go for the Starter Package.
Immediately after paying for your order, you’ll be redirected to a page from which you can submit any relevant logo details.
You will need to fill in a short form, so that we can ensure we receive all necessary details to design you a remarkable logo.
Upon paying for your order, you will be redirected to our logo form.
We will ask you a couple short questions regarding logo concept/idea, color preferences, name, etc… You will also be able to submit any relevant reference images.
We understand that not everyone has a crystal clear concept in mind, and that’s alright. You are free to give us as little, or as much creative freedom as you wish.
If you would like to discuss your logo concept with a creative expert prior to paying, please reach out via the live chat.
Most definitely, we’d be happy to redesign your logo into something that suits you better.
Upon paying for your order, you will be able to submit all relevant logo details. Please make sure to mention you’re looking for a logo redesign.
The usage of templates and delivery of non-original work is unfortunately a very large issue in this industry.
However, our internal sketch artists start each and every project by brainstorming and sketching your logo from scratch, according to your vision. This guarantees that the logo you receive is 100% original.
Yes, you will own all rights to the logo. We only reserve the right to display the logo in our portfolio, or use it for our marketing purposes.
Immediately after paying for your order, you’ll be redirected to a page from which you can submit any relevant emote/sub-badge details.
You will need to fill in a short form, so that we can ensure we receive all necessary details to design you remarkable emotes/badges.
Upon paying for your order, you will be redirected to our emote/sub-badge form.
We will ask you a couple short questions regarding the concepts/ideas, color preferences, text, etc… You will also be able to submit any relevant reference images.
We understand that not everyone has crystal clear concepts in mind, and that’s alright. You are free to give us as little, or as much creative freedom as you wish.
If you would like to discuss your idea with a creative expert prior to paying, please reach out via the live chat.
We have a team of highly skilled emote specialists who can handle almost any style you can imagine.
Our emote styles include, but are not limited to the following:
Characters, animals, text, objects, kawaii, chibi, anime, cartoons, etc…
The usage of templates and delivery of non-original work is unfortunately a very large issue in this industry.
However, our internal sketch artists start each and every project by brainstorming and sketching your emotes/badges from scratch, according to your vision. This guarantees that the emotes/badges you receive are 100% original.
Yes, you will own all rights to the them. We only reserve the right to display them in our portfolio, or use them for marketing purposes.
After many years in this industry, we know what goes against the Terms for Twitch emotes/badges. If we get an order for emotes/badges that we know are not going to be approved, we will reach out and figure out a solution together.
Immediately after paying for your order, you’ll be redirected to a page from which you can submit any relevant creative details for your stream package.
You will need to fill in a short form, so that we can ensure we receive all necessary details to design you a remarkable stream package.
Upon paying for your order, you will be redirected to our form.
We will ask you a couple questions regarding the concept/idea, color preferences, text, etc… You will also be able to submit any relevant reference images.
We understand that not everyone has crystal clear concepts in mind, and that’s alright. You are free to give us as little, or as much creative freedom as you wish.
If you would like to discuss your idea with a creative expert prior to paying, please reach out via the live chat.
The static overlays are pictures, i.e. there is no movement involved.
The animated overlays are videos, i.e. there is movement involved.
The usage of templates and delivery of non-original work is unfortunately a very large issue in this industry.
However, our internal sketch artists start each and every project by brainstorming and sketching your graphics from scratch, according to your vision. This guarantees that the stream package you receive is 100% original and unique to you.
Yes, you will own all rights to the package. We only reserve the right to display graphics included in your package in our portfolio, or use them for marketing purposes.
You will receive an extra download link to your email.